F.A.Q



What is PFOA?

Perfluorooctanic acid is a stable, man-made compound which has been produced since the 1940s in industrial synthesis; as such, it remains in the atmosphere as a stable compound. PFOA is mainly used as processing aid (surfactant chemical) in the production of PTFE.
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What is PTFE?

Polytetrafluoroethylene is a fluorocarbon compound used in PTFE Non Stick Coating and the amount of PFOA in PTFE non stick coating is relatively small (approx. 50-100 ppm only).
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Why water based coating?

We use water as the main solvent instead of oil, resulting in lower emissions as its only by product is water.
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Can induction be used with ECOPAN™ cookware?

Currently, only Our ECOPAN™ Stainless Steel cookware is induction stove ready. However, we are actively developing more cookware that can be used on induction stoves.
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How high can I heat my ECOPAN™ cookware on open flame?

By nature ceramic can withstand up to extreme high heat. We recommend that you use medium to low heat setting just as you would do for nonstick cookware to prolong the life of the cookware.
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Is it safe to use ECOPAN™ cookware in an oven?

All of our cookware is oven safe up to 204° C (400° F). After which, we recommend using our ECOPAN™ Stainless Steel cookware as it is oven safe up to 230° C (446° F), after which the stainless steel might start to discolor. However, we recommend you not to put the glass lid cover into the oven.
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How is ceramic different from PTFE Non Stick in terms of release performance?

While, ceramic has similar properties to PTFE Non Stick, it cannot be hold on par with it. We created ECOPAN™ in order to give our consumer a choice in reducing their carbon footprint.
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Is oil or butter needed when I cook food using ECOPAN™ cookware?

We recommend the use of oil or butter when cooking to enhance the flavor of the food. For healthier alternative, you can use olive oil or canola oil. Though, you should remember their lower smoke points means that they are only suitable for low temperature cooking.
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Can metal utensils be used when using my pan?

Wooden utensils are recommended as they will not scratch the interior coating of the pan; thus extending the useful life of your cookware.
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How do I clean my pan?

Allow the pan to cool down after cooking before washing to avoid damaging the pan. Use a sponge or soft cloth along with soapy water to remove food particles. Do not use steel wool or other metal pads as they are abrasive and will leave coarse scratches on pan.
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Is ECOPAN™ cookware dishwasher safe?

All of our ECOPAN™ series, EXCEPT for the Hard Anodized collection, are dishwasher safe. It is strongly advisable that you use mild detergent only, as it will prolong the lifetime of the Non-Stick property. More importantly, by using mild detergent you will promote the reduction of alkaline residue in our domestic waste. Nevertheless, we highly recommend hand washing your ECOPAN™ cookware to maintain the quality of the pan. Most importantly, you will save a lot of water and energy and reduce your carbon footprint.
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Do I need to season the interior of the pan?

Seasoning your pan twice a year is recommended for optimal performance of ECOPAN™ cookware. For more information on how to season your cookware please refer to our use and care.
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